Privacy Policy

Introduction

GiveNGo ("we", "us", "our") is a Charlotte-Mecklenburg, North Carolina nonprofit. This privacy policy explains how we collect, use, and protect personal information submitted through https://givengo.org or any related GiveNGo inquiry or matching request.

Information We Collect

We collect information you choose to provide when you ask to be matched with a provider, refer a student, partner with us, or contact us. That can include:

• Contact information (name, email, phone)
• Role information (prospective participant, parent, counselor, employer, sponsor)
• Training interests and program preferences
• Free-text message content

We do not collect Social Security numbers, credit card numbers, or sensitive medical data through our website. Partner providers may collect additional details under their own privacy policies.

How We Use Information

• To respond to referrals, matching requests, partnership, sponsorship, or general inquiries.
• To match people with the right partner training provider or other referral partner.
• To report aggregate, anonymized program impact to funders and partners.
• To meet legal, audit, and grant-reporting requirements.

How We Share Information

We do not sell personal information. We share information only in the following narrow situations:

• With trusted service providers (form processing, email delivery) under written confidentiality.
• With partner providers, agencies, and employers when a participant or referrer specifically authorizes a connection.
• When required by law, court order, or to protect the safety of participants, staff, or the public.

Data Retention

We retain inquiry information only as long as needed for the purpose collected, plus the time required by grant or audit obligations. You can request deletion at any time.

Children's Privacy

Our partner programs may serve youth ages 14 and older, and providers may require a parent or guardian to co-sign. We do not knowingly collect information from children under 13 through this website.

Cookies & Analytics

We use first-party cookies needed to operate the site and to record which page sent you to our newsletter signup. We use Google Analytics to measure aggregate traffic and the effectiveness of our outreach. Our Google Analytics data may be used with Google Ads for nonprofit advertising measurement.

Your Rights

You can request access to, correction of, or deletion of personal information you have shared with us. Email us through the Contact page with your request.

Updates to This Policy

We may update this policy from time to time. Material changes will be reflected in the "Last updated" date above.

Contact Us

Questions? Reach the Give N Go team via the Contact page. Mailing address available on request.